"Railstar"Ltd - a guarantee of quality service and fast reaction to client request, the stability and transparency in contractual relations.
At present range of services of the firm "Railstar" includes:
 | Operator business
- Our park of wagons is consist of universal 40’ platforms with fittings.
- The platforms are suitable for transportation of both containers, and conventional goods, especially oversized cargo, the wheel and caterpillar technics and tank-containers.
- We use our wagons for long term projects with our clients and partners. We plan to increase the park of own platforms for participation in client’s projects.
- Our container loaders (reachstackers) «Kalmar» - are our investments in container business and the key to our complex services for clients.
- Possibilities of our system of tracking cargo and wagons, existing IT platform and wide agency network let us to increase sharply quantity of wagons under dispatcher control in a short period of time if necessary.
- By the customer's request, we are ready to develop optimal schemes of transportation services with attraction the required amount and type of own rolling stock.
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 | Full complex of forwarding services for organization of transportation of various goods
- Organization of all rail transportations of cargoes in Russia, the CIS and Baltic states, Europe, China and South-East Asia
- Organization of transportation of bulk cargoes by sea and river
- Assistance in the organization of planning and supply of wagons for railway transportations
- Monitoring of acknowledgment of the customer's monthly plan for transportation of export goods
- Working out of optimal routes and logistics schemes for cargo movement
- Possibility of standard rates’ online calculation by the client independently through our website
- Other services by a customer’s request
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 | Transportation of oversized and heavy cargoes, the wheel and caterpillar technics and project cargoes
- Development and coordination of schemes for loading and fixing of oversized cargos and vehicles on wagons/platforms or trucks
- Optimal routing and transport mode selection
- Rendering of assistance in supply and preparation of a specialized rolling stock for transportation
- Organization of cargo's loading and unloading
- Control of cargo reloading operations at border crossing points or in ports
- Organization of a special escort
- Tracking cargo throughout all period of transportation
- Additional services by a customer’s request
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 | Intermodal transportations
- Intermodal container transportations
- Delivery of various goods “from door-to-door”
Having direct contracts with Russian Railways and other railways in the CIS and Baltic states, as well as wide range of contracts with agents and partners throughout Russia, CIS and Baltic countries, Europe, China and Southeast Asia allows us to transport any cargo by sea, railway and road transport.
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 | Terminal services
- Organization of transshipment of conventional and containerized cargo during transportation in the direct railway (Brest, Chop, Zabaikalsk, Dostyk and other border crossing points) and rail - water transportation (via ports of Russia, Ukraine and Baltic States)
- Complex of services in terminal handling and customs declaration of cargoes in Moscow and Novosibirsk
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 | Services at the borders
- Assistance in organization of customs formalities for import and transit goods at all border crossing points of Russia and the CIS
- Complex of services in reloading of different goods and containers at border points of Russia and the CIS and via ports of Russia, Ukraine and Baltic States
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 | Tracing
- Monitoring of cargo throughout the route with the provision of information about passing of control points
- Tracing of movement of goods and vehicles on the territory of railways - participants of the Tariff Agreement and providing information on their location
- Providing information about the reloading of containers and European railcars in the wide gauge wagons and vice versa on the borders
- Providing information about crossing border points between the states by wagons and containers
- Informing the client if any issues arise and about actions required to solve them
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 | Insurance
- providing of insurance services of cargo during transportation by all types of transport and for intermodal transportations
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 | Consulting and legal support
- support in claiming to carriers
- consulting clients on organizational, commercial, legal and other issues related to the movement of goods
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